updated image optimisation, updated readme accrodingly. fixed image issues, fixed navbar on mobile view + more

public/assets/helpdesk-page-images/helpdesk-icon.svg

@@ -0,0 +1,46 @@
+<?xml version="1.0" encoding="UTF-8" standalone="no"?>
+<svg
+   width="24"
+   height="24"
+   viewBox="0 0 24 24"
+   fill="none"
+   stroke="currentColor"
+   stroke-width="2"
+   stroke-linecap="round"
+   stroke-linejoin="round"
+   class="lucide lucide-laptop"
+   version="1.1"
+   id="svg1"
+   sodipodi:docname="helpdesk-icon.svg"
+   xml:space="preserve"
+   inkscape:version="1.3.2 (091e20e, 2023-11-25, custom)"
+   xmlns:inkscape="http://www.inkscape.org/namespaces/inkscape"
+   xmlns:sodipodi="http://sodipodi.sourceforge.net/DTD/sodipodi-0.dtd"
+   xmlns="http://www.w3.org/2000/svg"
+   xmlns:svg="http://www.w3.org/2000/svg"><defs
+     id="defs1" /><sodipodi:namedview
+     id="namedview1"
+     pagecolor="#ffffff"
+     bordercolor="#999999"
+     borderopacity="1"
+     inkscape:showpageshadow="2"
+     inkscape:pageopacity="0"
+     inkscape:pagecheckerboard="0"
+     inkscape:deskcolor="#d1d1d1"
+     inkscape:zoom="24.4375"
+     inkscape:cx="13.769821"
+     inkscape:cy="9.9641944"
+     inkscape:window-width="2560"
+     inkscape:window-height="1369"
+     inkscape:window-x="-8"
+     inkscape:window-y="-8"
+     inkscape:window-maximized="1"
+     inkscape:current-layer="g1" /><path
+     d="M20 16V7a2 2 0 0 0-2-2H6a2 2 0 0 0-2 2v9m16 0H4m16 0 1.28 2.55a1 1 0 0 1-.9 1.45H3.62a1 1 0 0 1-.9-1.45L4 16"
+     id="path1" /><g
+     style="fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round"
+     id="g1"
+     transform="matrix(0.37409905,0,0,0.37409905,7.5108114,6.0120903)"><path
+       d="m 4,9 a 2,2 0 0 0 -2,2 v 2 a 2,2 0 0 0 2,2 h 4 a 1,1 0 0 1 1,1 v 4 a 2,2 0 0 0 2,2 h 2 a 2,2 0 0 0 2,-2 v -4 a 1,1 0 0 1 1,-1 h 4 a 2,2 0 0 0 2,-2 V 11 A 2,2 0 0 0 20,9 H 16 A 1,1 0 0 1 15,8 V 4 A 2,2 0 0 0 13,2 H 11 A 2,2 0 0 0 9,4 V 8 A 1,1 0 0 1 8,9 Z"
+       id="path1-9"
+       style="fill:#000000" /></g></svg>