feat(teams): add Fienta as primary Discord->team source (sheet fallback)

The registration-log sheet only has in-game nicknames, so matching Discord
users to teams failed for ~10 of 40 teams. Fienta collects each competitor's
Discord username (+ sometimes user ID) and team name per ticket, giving a
reliable Discord-identity -> team mapping (validated: 201 usernames, 42 teams).

- core/fienta.py: token-auth client; fetch /events/{id}/tickets?attendees=true,
  parse competitor/coach/substitute tickets into {username|id -> team} and
  {team -> game}; exclude visitor/supporter/LAN/early-bird/waiting-list. No-op
  when FIENTA_API_TOKEN/FIENTA_EVENT_ID unset.
- member_sync: resolve_team() tries Fienta (id, then username) then the sheet;
  all_managed_team_names() and team_dividers() merge both sources.
- /teamsync + hourly task refresh Fienta alongside the sheet; enabled when
  either source is configured.
- config + .env.example: FIENTA_API_TOKEN, FIENTA_EVENT_ID.
- tests: fienta parsing (game detection, inclusion rules, id/username mapping).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01XPRsW4tazVtYi2jNzVQkre

.env.example

@@ -10,10 +10,18 @@ DISCORD_TOKEN=
 SHEET_ID=your-google-sheet-id-here
 
 # Separate spreadsheet holding tournament team registrations (Team Name + lineup
-# of Discord usernames). Optional; drives /teamsync + hourly team-role sync on
-# the economy/community bot. Leave unset to disable team-role sync entirely.
+# of Discord usernames). Optional; a FALLBACK source for /teamsync + hourly
+# team-role sync on the economy/community bot. Leave unset to disable it.
 TEAM_SHEET_ID=
 
+# Fienta ticketing - PRIMARY source for team-role sync. The registration collects
+# each competitor's Discord username + team name per ticket, so matching is by
+# real Discord handle (not game nickname). Get an API token from the Fienta admin
+# (organizer settings) and the event's numeric ID from its dashboard URL. Leave
+# unset to use only the sheet.
+FIENTA_API_TOKEN=
+FIENTA_EVENT_ID=
+
 # Where each game's team roles get positioned in the role list. The key suffix
 # is matched against the section's title row in the sheet ("TipiLAN 2026 CS2
 # Registration Log") - every underscore-separated part must appear in it, so

.gitignore

@@ -10,3 +10,6 @@ pocketbase
 pb_data/
 pb_migrations/
 logs/
+fientalog
+fientatickets
+fientaorders

bot.py

@@ -21,7 +21,7 @@ import psutil
 
 import config
 import strings as S
-from core import economy, pb_client, sheets
+from core import economy, fienta, pb_client, sheets
 from core.admin import is_bot_admin
 from core.member_sync import SyncResult, sync_all_team_roles
 from commands.dev_member_commands import register_dev_member_commands
@@ -339,31 +339,35 @@ async def before_birthday_daily():
 
 @tasks.loop(hours=1)
 async def team_sync_hourly():
-    """Reload the tournament registration sheet and re-apply team roles.
+    """Reload the tournament registration (Fienta + sheet) and re-apply team roles.
 
     Economy profile only (the tournament players live in the community guild).
     Runs the first iteration immediately on start, so this also covers the
-    initial load at boot. No-op when TEAM_SHEET_ID is unset.
+    initial load at boot. No-op when neither Fienta nor the team sheet is set.
     """
-    if IS_DEV_PROFILE or not config.TEAM_SHEET_ID:
+    if IS_DEV_PROFILE or not (config.TEAM_SHEET_ID or config.FIENTA_API_TOKEN):
         return
     try:
         rosters = await sheets.refresh_teams()
+        fienta_teams = await fienta.refresh_teams()
     except Exception as e:
-        log.error("team_sync_hourly: failed to load team sheet: %s", e)
+        log.error("team_sync_hourly: failed to load team data: %s", e)
         return
-    if not rosters:
+    if not rosters and not fienta_teams:
         return
     guild = bot.get_guild(config.GUILD_ID)
     if guild is None:
         log.warning("team_sync_hourly: guild %s not found", config.GUILD_ID)
         return
     summary = await sync_all_team_roles(guild, log)
-    if summary.assigned or summary.removed or summary.created or summary.positioned or summary.errors:
+    if (summary.assigned or summary.removed or summary.created or summary.positioned
+            or summary.divider_assigned or summary.divider_removed or summary.errors):
         log.info(
-            "team_sync_hourly: assigned=%d, removed=%d, created=%d, positioned=%d, errors=%d",
+            "team_sync_hourly: assigned=%d, removed=%d, created=%d, positioned=%d, "
+            "divider_assigned=%d, divider_removed=%d, errors=%d",
             summary.assigned, summary.removed, len(summary.created),
-            summary.positioned, len(summary.errors),
+            summary.positioned, summary.divider_assigned, summary.divider_removed,
+            len(summary.errors),
         )
         for err in summary.errors:
             log.warning("team_sync_hourly: %s", err)
@@ -472,7 +476,8 @@ async def on_ready():
         log.info("Birthday daily task started (fires 09:00 Tallinn time)")
 
     # Start hourly tournament team-role sync (economy/community guild)
-    if not IS_DEV_PROFILE and config.TEAM_SHEET_ID and not team_sync_hourly.is_running():
+    if (not IS_DEV_PROFILE and (config.TEAM_SHEET_ID or config.FIENTA_API_TOKEN)
+            and not team_sync_hourly.is_running()):
         team_sync_hourly.start()
         log.info("Team-role sync task started (hourly, from the registration sheet)")
 

commands/economy_team_commands.py

@@ -14,7 +14,7 @@ import logging
 import discord
 from discord import app_commands
 
-from core import sheets
+from core import fienta, sheets
 from core.admin import bot_admin_check
 from core.member_sync import sync_all_team_roles
 import strings as S
@@ -38,12 +38,13 @@ def register_economy_team_commands(
 
         try:
             rosters = await sheets.refresh_teams()
+            fienta_teams = await fienta.refresh_teams()
         except Exception as e:
             await interaction.followup.send(
                 S.TEAMSYNC_UI["refresh_error"].format(error=e), ephemeral=True
             )
             return
-        if not rosters:
+        if not rosters and not fienta_teams:
             await interaction.followup.send(S.TEAMSYNC_UI["disabled"], ephemeral=True)
             return
 

config.py

@@ -28,6 +28,13 @@ SHEET_ID = os.getenv("SHEET_ID")
 TEAM_SHEET_ID = os.getenv("TEAM_SHEET_ID")
 GOOGLE_CREDS_PATH = os.getenv("GOOGLE_CREDS_PATH", "credentials.json")
 
+# Fienta ticketing: the registration collects each competitor's Discord username
+# (+ sometimes Discord user ID) and team name per ticket, giving a reliable
+# Discord-identity -> team mapping the nickname-only sheet cannot. Primary source
+# for team-role sync; the sheet stays as a fallback. Unset -> Fienta is skipped.
+FIENTA_API_TOKEN = os.getenv("FIENTA_API_TOKEN", "")
+FIENTA_EVENT_ID = os.getenv("FIENTA_EVENT_ID", "")
+
 _LEGACY_GUILD_ID = _env_int("GUILD_ID", 0)
 GUILD_ID_DEV = _env_int("GUILD_ID_DEV", _LEGACY_GUILD_ID)
 GUILD_ID_ECONOMY = _env_int("GUILD_ID_ECONOMY", _LEGACY_GUILD_ID)

core/fienta.py

@@ -0,0 +1,190 @@
+"""Fienta ticketing integration - authoritative Discord -> team mapping.
+
+The tournament registration on Fienta collects, per competitor ticket, the
+player's Discord username (and sometimes Discord user ID), their team name
+(order-level, echoed onto each attendee), and the ticket type (which names the
+game). That gives a reliable Discord-identity -> team mapping the nickname-only
+registration sheet cannot, so this is the PRIMARY source for team-role sync,
+with :mod:`core.sheets` kept as a fallback.
+
+Enabled by ``FIENTA_API_TOKEN`` + ``FIENTA_EVENT_ID``; when either is unset all
+caches stay empty and every getter is a no-op, so team sync silently falls back
+to the sheet. Only real team members get roles - competitor, coach/manager and
+substitute tickets are included; visitors, supporters, LAN-access, early-bird
+and waiting-list tickets are excluded.
+"""
+
+from __future__ import annotations
+
+import logging
+
+import aiohttp
+
+import config
+
+log = logging.getLogger(__name__)
+
+_API_BASE = "https://fienta.com/api/v1"
+_PAGE_SIZE = 1000  # Fienta's max per page; one page covers a whole tournament
+
+# Ticket-type titles that represent an actual team member who should get a role.
+_INCLUDED_KEYWORDS = ("competitor", "coach", "manager", "substitute")
+# ...unless the title also matches one of these (visitors etc. are never players).
+_EXCLUDED_KEYWORDS = (
+    "visitor", "supporter", "lan area", "early bird", "waiting list", "waitlist",
+)
+
+# Attendee custom-field keys. Fienta appends the field id to the machine name;
+# these come from GET /events/{id}/custom-fields for event 176532.
+_F_DISCORD_USERNAME = "discord_username_134871"
+_F_DISCORD_USERID = "discord_user_id_135840"
+_F_TEAM_NAME = "team_name_134821"
+
+_GAME_KEYWORDS: list[tuple[str, tuple[str, ...]]] = [
+    ("CS2", ("counter-strike", "counter strike", "cs2", "csgo", "cs:go")),
+    ("LoL", ("league of legends", "league", "lol")),
+]
+
+# Caches, rebuilt by refresh_teams()/parse_tickets().
+_by_username: dict[str, str] = {}   # discord username (lower) -> team name
+_by_userid: dict[str, str] = {}     # discord user id (str)    -> team name
+_team_game: dict[str, str] = {}     # team name -> "CS2" / "LoL"
+_team_names: set[str] = set()
+
+
+def _norm_username(name: str) -> str:
+    """Normalise a Discord username for matching: lowercased, no leading @."""
+    return name.strip().lower().lstrip("@")
+
+
+def _detect_game(ticket_type_title: str) -> str | None:
+    """Return the game code for a ticket-type title, or None if unrecognised."""
+    title = ticket_type_title.lower()
+    for game, keywords in _GAME_KEYWORDS:
+        if any(k in title for k in keywords):
+            return game
+    return None
+
+
+def _is_included(ticket_type_title: str) -> bool:
+    """True when this ticket type is an actual team member (not a visitor etc.)."""
+    title = ticket_type_title.lower()
+    if any(k in title for k in _EXCLUDED_KEYWORDS):
+        return False
+    return any(k in title for k in _INCLUDED_KEYWORDS)
+
+
+def _game_divider_ids() -> dict[str, int]:
+    """Map game code -> divider role id, derived from ``config.TEAM_DIVIDERS``.
+
+    Reuses the same ``TEAM_DIVIDER_<SUFFIX>`` role IDs the sheet path uses: a
+    suffix like ``cs2_2026`` contributes its id to game ``CS2``.
+    """
+    out: dict[str, int] = {}
+    for suffix, rid in config.TEAM_DIVIDERS.items():
+        parts = suffix.split("_")
+        if any(p in ("cs2", "cs", "csgo") for p in parts):
+            out.setdefault("CS2", rid)
+        if any(p in ("lol", "league") for p in parts):
+            out.setdefault("LoL", rid)
+    return out
+
+
+def parse_tickets(tickets: list[dict]) -> None:
+    """Rebuild the caches from a list of Fienta ticket objects.
+
+    Pure/synchronous so it can be unit-tested without hitting the API.
+    """
+    global _by_username, _by_userid, _team_game, _team_names
+    by_username: dict[str, str] = {}
+    by_userid: dict[str, str] = {}
+    team_game: dict[str, str] = {}
+    for ticket in tickets:
+        rows = ticket.get("rows") or []
+        if not rows:
+            continue
+        row = rows[0]
+        title = (row.get("ticket_type") or {}).get("title", "")
+        if not _is_included(title):
+            continue
+        attendee = row.get("attendee") or {}
+        team = (attendee.get(_F_TEAM_NAME) or "").strip()
+        if not team:
+            continue
+        game = _detect_game(title)
+        # Keep the first non-None game seen for a team (all its tickets agree).
+        team_game[team] = game or team_game.get(team)
+        uname = _norm_username(attendee.get(_F_DISCORD_USERNAME) or "")
+        uid = (attendee.get(_F_DISCORD_USERID) or "").strip()
+        if uname:
+            by_username[uname] = team
+        if uid.isdigit():
+            by_userid[uid] = team
+    _by_username = by_username
+    _by_userid = by_userid
+    _team_game = team_game
+    _team_names = set(team_game)
+
+
+async def refresh_teams() -> set[str]:
+    """Fetch competitor tickets from Fienta and rebuild the caches.
+
+    No-op returning an empty set when ``FIENTA_API_TOKEN`` / ``FIENTA_EVENT_ID``
+    are unset, so the caller transparently falls back to the sheet.
+    """
+    if not config.FIENTA_API_TOKEN or not config.FIENTA_EVENT_ID:
+        parse_tickets([])
+        return set()
+
+    url = f"{_API_BASE}/events/{config.FIENTA_EVENT_ID}/tickets"
+    headers = {"Authorization": f"Bearer {config.FIENTA_API_TOKEN}"}
+    tickets: list[dict] = []
+    async with aiohttp.ClientSession() as session:
+        page = 1
+        while True:
+            params = {"attendees": "true", "per_page": str(_PAGE_SIZE), "page": str(page)}
+            async with session.get(url, headers=headers, params=params) as resp:
+                resp.raise_for_status()
+                data = await resp.json()
+            batch = data.get("tickets") or []
+            tickets.extend(batch)
+            if len(batch) < _PAGE_SIZE:
+                break
+            page += 1
+
+    parse_tickets(tickets)
+    log.info(
+        "Fienta: %d tickets -> %d teams, %d discord usernames, %d discord ids",
+        len(tickets), len(_team_names), len(_by_username), len(_by_userid),
+    )
+    return set(_team_names)
+
+
+def get_team_for_username(username: str) -> str | None:
+    """Team the given Discord username is registered on, or None."""
+    return _by_username.get(_norm_username(username))
+
+
+def get_team_for_userid(user_id: int) -> str | None:
+    """Team the given Discord user ID is registered on, or None (IDs are sparse)."""
+    return _by_userid.get(str(user_id))
+
+
+def all_team_names() -> set[str]:
+    """Every team name seen in the included Fienta tickets."""
+    return set(_team_names)
+
+
+def get_team_game(team: str) -> str | None:
+    """Game code ("CS2"/"LoL") for a team, or None."""
+    return _team_game.get(team)
+
+
+def get_team_dividers() -> dict[str, int]:
+    """{team name -> divider role id}, via each team's game and config dividers."""
+    game_div = _game_divider_ids()
+    return {
+        team: game_div[game]
+        for team, game in _team_game.items()
+        if game and game in game_div
+    }

core/member_sync.py

@@ -11,9 +11,32 @@ from zoneinfo import ZoneInfo
 import discord
 
 import config
-from . import sheets
+from . import fienta, sheets
 
 log = logging.getLogger(__name__)
+
+
+def resolve_team(member: discord.Member) -> str | None:
+    """Team a member is registered on: Fienta first (by ID, then username),
+    then the sheet by username. Fienta is authoritative; the sheet is fallback."""
+    return (
+        fienta.get_team_for_userid(member.id)
+        or fienta.get_team_for_username(member.name)
+        or sheets.get_team_for_username(member.name)
+    )
+
+
+def all_managed_team_names() -> set[str]:
+    """Union of every team name from Fienta and the sheet - the only role names
+    team sync ever adds or removes."""
+    return fienta.all_team_names() | sheets.all_team_names()
+
+
+def team_dividers() -> dict[str, int]:
+    """{team -> divider role id} merged from both sources; Fienta wins on overlap."""
+    merged = dict(sheets.get_team_dividers())
+    merged.update(fienta.get_team_dividers())
+    return merged
 _PLACEHOLDER = {"-", "x", "n/a", "none", "ei"}
 _TZ = ZoneInfo("Europe/Tallinn")
 
@@ -275,10 +298,10 @@ async def sync_team_role(
     """
     result = TeamSyncResult()
 
-    team_name = sheets.get_team_for_username(member.name)
-    all_teams = sheets.all_team_names()
+    team_name = resolve_team(member)
+    all_teams = all_managed_team_names()
     if not all_teams:
-        return result  # feature switched off (no team sheet loaded)
+        return result  # feature switched off (no Fienta token and no team sheet)
 
     desired: discord.Role | None = None
     if team_name:
@@ -319,7 +342,7 @@ async def sync_team_role(
     # configured divider role (switched game / dropped out). Matched by ID, so
     # only the roles named in config.TEAM_DIVIDERS are ever touched.
     divider_ids = set(config.TEAM_DIVIDERS.values())
-    want_divider_id = sheets.get_team_dividers().get(team_name) if team_name else None
+    want_divider_id = team_dividers().get(team_name) if team_name else None
     want_divider = guild.get_role(want_divider_id) if want_divider_id else None
 
     if want_divider is not None and want_divider not in member.roles:
@@ -405,8 +428,8 @@ async def apply_team_role_positions(
     downstream is name-based. Returns ``(roles_moved, errors)``; a no-op returns
     ``(0, [])``.
     """
-    team_dividers = sheets.get_team_dividers()  # {team: divider role ID}
-    if not team_dividers:
+    team_divider_ids = team_dividers()  # {team: divider role ID}, both sources
+    if not team_divider_ids:
         return 0, []  # no dividers configured, or nothing matched
 
     errors: list[str] = []
@@ -414,7 +437,7 @@ async def apply_team_role_positions(
     # that role's current name for the name-based positioning maths below.
     placements: dict[str, list[str]] = {}
     resolved: dict[int, discord.Role | None] = {}
-    for team, divider_id in team_dividers.items():
+    for team, divider_id in team_divider_ids.items():
         if divider_id not in resolved:
             resolved[divider_id] = guild.get_role(divider_id)
             if resolved[divider_id] is None:

tests/test_fienta.py

@@ -0,0 +1,101 @@
+"""Tests for the Fienta ticket parsing that feeds team-role sync.
+
+Covers the risky bit: turning raw Fienta ticket JSON into a reliable
+{discord identity -> team} + {team -> game} mapping, including which ticket
+types count as team members and how the game is detected.
+"""
+
+from __future__ import annotations
+
+import sys
+from pathlib import Path
+
+sys.path.insert(0, str(Path(__file__).parent.parent))
+
+import config  # noqa: E402
+from core import fienta  # noqa: E402
+
+
+def _ticket(ttype: str, *, team="", discord="", discord_id="", nick=""):
+    return {
+        "order_id": 1,
+        "rows": [{
+            "ticket_type": {"title": ttype},
+            "attendee": {
+                fienta._F_TEAM_NAME: team,
+                fienta._F_DISCORD_USERNAME: discord,
+                fienta._F_DISCORD_USERID: discord_id,
+                fienta._F_DISCORD_USERNAME.replace("discord", "x"): "",
+                "nickname_134815": nick,
+            },
+        }],
+    }
+
+
+CS2 = "Counter-Strike 2 Tournament - competitor ticket"
+LOL = "League of Legends Tournament - competitor ticket"
+
+
+def test_parse_maps_username_and_userid_to_team():
+    fienta.parse_tickets([
+        _ticket(CS2, team="KONE", discord="ar7enchik", discord_id="123"),
+    ])
+    assert fienta.get_team_for_username("ar7enchik") == "KONE"
+    assert fienta.get_team_for_username("AR7ENCHIK") == "KONE"  # case-insensitive
+    assert fienta.get_team_for_userid(123) == "KONE"
+    assert fienta.get_team_game("KONE") == "CS2"
+
+
+def test_parse_detects_game_from_ticket_type():
+    fienta.parse_tickets([
+        _ticket(CS2, team="KONE", discord="a"),
+        _ticket(LOL, team="Ööbik", discord="b"),
+    ])
+    assert fienta.get_team_game("KONE") == "CS2"
+    assert fienta.get_team_game("Ööbik") == "LoL"
+
+
+def test_parse_excludes_non_player_ticket_types():
+    fienta.parse_tickets([
+        _ticket("Visitor's Ticket", team="", discord=""),
+        _ticket("Early Bird - visitor ticket", team="X", discord="ghost"),
+        _ticket("Counter-Strike 2 Tournament Waiting List", team="WL", discord="waiter"),
+        _ticket("LAN area - Access Ticket", team="", discord=""),
+        _ticket(CS2, team="KONE", discord="real"),
+    ])
+    assert fienta.all_team_names() == {"KONE"}
+    assert fienta.get_team_for_username("ghost") is None
+    assert fienta.get_team_for_username("waiter") is None
+    assert fienta.get_team_for_username("real") == "KONE"
+
+
+def test_parse_includes_coach_and_substitute():
+    fienta.parse_tickets([
+        _ticket("Counter-Strike 2 Coach/Manager - competitor ticket", team="KONE", discord="coach"),
+        _ticket("CS2 Substitute Player - competitor ticket", team="KONE", discord="sub"),
+    ])
+    assert fienta.get_team_for_username("coach") == "KONE"
+    assert fienta.get_team_for_username("sub") == "KONE"
+
+
+def test_parse_skips_tickets_without_team_or_discord():
+    fienta.parse_tickets([
+        _ticket(CS2, team="", discord="noteam"),     # no team -> skipped
+        _ticket(CS2, team="KONE", discord=""),        # team but no discord -> team known, no user
+    ])
+    assert fienta.get_team_for_username("noteam") is None
+    assert "KONE" in fienta.all_team_names()
+
+
+def test_get_team_dividers_maps_via_game(monkeypatch):
+    monkeypatch.setattr(config, "TEAM_DIVIDERS", {"cs2_2026": 100, "lol_2026": 200})
+    fienta.parse_tickets([
+        _ticket(CS2, team="KONE", discord="a"),
+        _ticket(LOL, team="Ööbik", discord="b"),
+    ])
+    assert fienta.get_team_dividers() == {"KONE": 100, "Ööbik": 200}
+
+
+def test_strips_leading_at_from_discord_username():
+    fienta.parse_tickets([_ticket(CS2, team="KONE", discord="@handle")])
+    assert fienta.get_team_for_username("handle") == "KONE"